- Image courtesy of Rivian

    Rivian to offer mobile service to customers' cars

    You won't even have to leave your house to get your EV fixed!

    1w ago

    14.2K

    Rivian plans to change things up for its customers. In addition to selling directly to them and bypassing traditional dealerships, Rivian will also have its own service centers and mobile service at the customer's home or business.

    In terms of service centers, Rivian's CEO RJ Scaringe said the company will have 41 locations across the country. All locations will be able to service the R1T electric pickup, the R1S electric SUV, and the electric delivery van they made specifically for Amazon.

    Image courtesy of Rivian

    Image courtesy of Rivian

    The likely reason behind the decision to bring mobile service to customers is the fact that Rivian only makes EVs. Since electric vehicles don't have as many moving parts as regular gasoline or diesel-powered vehicles, maintenance should be easier and much less frequent.

    Regular vehicle maintenance might require a lift to look underneath the car along with a myriad of wrenches and parts. Regular maintenance on EVs would be something more along the lines of an alignment or replacement of worn parts like windshield wipers or bulbs. Over-the-air updates to the trucks' on-board software are also expected to be an important part of the overall service offered by Rivian. If something major breaks, like the battery pack or suspension, then the service centers would come into play.

    Image courtesy of Rivian

    Image courtesy of Rivian

    What do you think about the idea of mobile service for EVs? Could a similar idea be implemented on regular vehicles? Let us know what you think in the comments below!

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    Comments (10)

    • I am really routing for this company. They seem to have a great product and formula. I hope they get a BIG following. I would buy one in a second, if I were not broke and broken. I'd buy one just to support this company.

        8 days ago
      • Looks like they know what they're doing

          8 days ago
      • I agree, to me they seem like the best startup electric car company that we've had in recent years, and we have had a lot. I would also like to have one of I wasn't 14.

          8 days ago
    • Oh... just like Tesla then. EVs need so little maintenance that conventional servicing and repairs will no longer support conventional workshop enterprises. Those few remaining will have highly trained technicians who can work on lethal voltages/amperages, replace the few wearing parts and adjust the tracking, etc. With the shrinkage of numbers in this trade, workshop bases will be inconveniently apart for many owners, which is where mobile technical services will come in. It's already very successful and well loved by American Tesla owners and I see no reason for Rivian not to follow suit. The world is changing and changing FAST.

        7 days ago
    • I hope the are successful. Hell I hope Tesla is a success but the Tesla fan boys are nauseating. I am surely disappointed with the crap that went down with Nikola and I hope they can recover because a HFC truck would be great.

        3 days ago
    • ...if your X-Box, toaster, fridge, a/c unit, juicer or electronic powered exercise machine malfunction then they can fix any of those items on the same call.

        5 days ago
    • Isn’t Tesla already doing this?

        3 days ago

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